Safety

HEALTH AND SAFETY INFO

Please take a few minutes to review the following information.

Our VR Experiences are highly immersive and the very nature of virtual reality is designed to be extremely realistic. This level of immersion may cause you to experience intense emotions and sensations, all of which are perfectly safe but add to the fun and excitement of using our equipment.

Please ask a team member for information on:

  • Content Advisory – Giving information about elements of the experience that could be offensive or inappropriate for some guests (e.g. bad language, adult humour, violence, etc).

  • VR Experience Advisory – Giving information about elements of the experience that could be stressful or unpleasant for some guests (e.g. extreme heights, sudden scares etc).

Below is a list of potential issues which may arise as a result of participating in a VR Experience. Please read the list carefully and think about how these issues could affect you before deciding to proceed.

  • Use of the VR headset may cause eye strain.

  • Extensive or excess high noise levels may harm hearing.

  • Screens may flicker and / or there may be flashing images which may trigger underlying health conditions.

  • Use of the headset may induce feelings of motion sickness.

  • Use of the technology may interfere with some medical devices (e.g. cardiac pacemaker). Users of medical devices should consult with their doctor before participation.

  • The technology and some content may not be suitable for those with pre-existing medical or mental health conditions.

  • Content and physical body activity required to participate fully in some experiences (i.e jumping, ducking, moving rapidly) may not be suitable for users that are pregnant or in poor physical health.

  • Use of the technology and content may induce feelings of claustrophobia, other phobias or panic.

  • Objects in the real world may not be visible in the virtual world.

  • Objects in the virtual world may not exist in the real world.

  • Feelings of disorientation may be felt at the end of the experience.

  • Repeated, intensive use may exaggerate the effects above.

 

You must not participate in an experience if you are tired, feel unwell, under the influence of alcohol, drugs, in pain, stressed or feel anxious as these factors can increase your risk of potential issues.

If you have any health & safety questions or concerns before, during or after your experience then please inform a member of staff straight away.

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